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What should I do if I receive a faulty / damaged product?Updated 10 months ago

We are sorry for the inconvenience. We are here for you and will get you the product you ordered right away.

Please follow the steps listed below:

  • Email: [email protected]

  • Please include your order number and account information

  • Send us proof of damage/dysfunction (photo/video or anything else showing what's wrong with the product)

When you have completed the steps above, someone from our Kewlioo Care Team will get back to you and validate it for reshipment at no cost to you.

You can always contact us by clicking here

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